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Image: Timothy Wood

Support Topics

Media Arts and Technology Support

Information for the MAT Community

MAT Seminars

seminar.mat.ucsb.edu

MAT Student Info System

www.mat.ucsb.edu/studentdb

To login to the MAT Student Info system, use your UCSB NetID and password.

MAT Forums

www.mat.ucsb.edu/forum

MAT Conference Room Schedule

To make reservations:  www.mat.ucsb.edu/conference

To view schedule (read only):  www.mat.ucsb.edu/conference/roschedule.php

CREATE Studios Reservation System

To make reservations:  www.create.ucsb.edu/reservations

To view schedule (read only):  www.create.ucsb.edu/reservations/roschedule.php

MAT Equipment Mangement System

w2.mat.ucsb.edu/support

This system is used to keep track of equipment that is loaned out. Common items that are loaned out are laptops, projectors, iPads, camera, etc.

MAT Student Wiki

wiki.mat.ucsb.edu

Printers

Elings Hall

 mailroom.mat.ucsb.edu

Location: MAT Mail Room (room 2603)

Model: Canon imageRunner Advance 4545i

This is a black and white printer/scanner/copier in the Mail Room on the second floor of Elings Hall. To print to it over the network, you have to install drivers on your computer. You can download the drivers from here:

https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifunction-copiers/imagerunner-advance-4545i?tab=drivers_downloads

The Drivers & Downloads page should automatically detect your operating system. If not, select it from the drop-down menu. Select the most current UFRII driver towards the top of the list. UFRII is the Canon driver.

Find the downloaded file on your computer, double click on it, and install it. On a Mac, the file name is like UFRII_version_Mac.zip.

Now configure your computer to use the downloaded driver to access the Mailroom printer. On a Mac, open up System Preferences -> Printers & Scanners. Select the Plus sign "+" to add a new printer. In the pop up window, select "IP".

Address: mailroom.mat.ucsb.edu

Protocol: Line Printer Daemon - LPD

Use: Select Software...

In the Printer Software pop up window, enter 4545 in the search box, and select Canon iR-ADV 4545.

Select the Add button

To send a test print out to the newly added printer, select the Open Print Queue button in the Printers & Scanners menu, then from the top menu:

Printer -> Print Test Page

You can also print using a USB cable that is attached to the machine. For scanning, you can either scan to a USB stick, or email the scan to your email address.

Phelps Hall

 canon.mat.ucsb.edu

Location: MAT Front Office (room 3309)

Model: Canon imageRunner2530

This is also a black and white printer/scanner/copier, located in the MAT Front Office on the third floor of Phelps Hall. To print to it over the network, you have to install drivers on your computer. You can download the drivers from here:

https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifunction-copiers/imagerunner-2530

Select the OS, and then select the most current UFRII driver towards the top of the list.

To configure this printer on your computer as a network printer, use the address canon.mat.ucsb.edu.

For details on how to install the Canon UFRII printer driver on a Mac, see the description above under the printer mailroom.mat.ucsb.edu.

 mat-color.mat.ucsb.edu

Location: MAT Front Office (room 3309)

Model: HP Color LaserJet CM2320nf MFP

This is a color printer/scanner/copier, located in the MAT Front Office.

Wireless Networks

 UCSB Wireless Networks

UCSB provides a wireless service that is accessible throughout the campus. To access it, you will need your UCSB NetID and password to authenticate.

There are three UCSB wireless networks:

  • EduRoam
  • UCSB Wireless
  • UCSB Secure

For more information about these wireless networks, go to: setup.wireless.ucsb.edu/help

 MAT Wireless Networks

MAT also maintains a number of wireless networks in Elings Hall and Phelps Hall. For more information about these wireless networks, send an email to support ( at ) mat.ucsb.edu.

MAT Email

There are two primary email and collaboration services offered at UCSB: UCSB Connect and UCSB Umail. UCSB Connect is hosted on the Google G Suite for Education cloud platform, and UCSB Umail is hosted on the Microsoft Office 365 cloud platform.

MAT faculty and staff use UCSB Connect for email and collaboration. All MAT students now have both a Connect account and a Umail account.

 Umail

Umail is the email platform provided by UCSB to undergraduate and graduate students. It is hosted on the Microsoft Office 365 cloud platform.

Umail email addresses use the students' UCSB NetID as the username, with the domain umail.ucsb.edu. For example, if a student has the UCSB NetID Fubar, the Umail address would be fubar@umail.ucsb.edu.

Umail email accounts are deactivated 13 months after graduation. Email forwarding after an account is deactivated is not possible.

To login to UCSB Umail, go to: login.microsoftonline.com, and login with your UCSB NetID and password.

For more information about UCSB Umail, go to: www.umail.ucsb.edu.

 UCSB Connect

UCSB Connect is the email and collaboration platform provided to all UCSB faculty and staff. It is hosted on the Google G Suite for Education cloud platform. The department CDA (Connect Department Admin) can optionally create a Connect account for it's graduate students. Media Arts and Technology creates Connect accounts for all MAT students, and encourages them to use this platform as their main UCSB email address. This allows for seamless integration in the sharing of files, calendars and other resources with faculty and staff.

UCSB Connect offers unlimited file storage, and offers you Google Sheets, Google Docs, Google Slides, and more.

UCSB Connect email addresses use the students' UCSB NetID as the username, with the domain ucsb.edu. For example, if a student has the UCSB NetID Fubar, the Connect address would be fubar@ucsb.edu.

A department may choose to use their DNS subdomain with their Connect email addresses. In the case of Media Arts and Technology, this is mat.ucsb.edu. When a Connect account is created for a MAT graduate student, for example fubar@ucsb.edu, an alias is also created with the subdomain mat.ucsb.edu, thus fubar@mat.ucsb.edu. Email sent to either address will arrive in the same Inbox. By default in MAT, your outgoing email address will have the mat.ucsb.edu domain, so for example fubar@mat.ucsb.edu. This default can be changed in your account Settings when you log in via a Web client.

To log into your UCSB Connect account, go to: mail.google.com, and login with your fully qualified Connect email address (UCSB NetID@ucsb.edu) and password.

After a student graduates, their UCSB Connect account remains active, even after their UCSB NetID expires in the UCSB Identity system. Thus an email forward can be set up after graduation to ensure that emails sent to your UCSB address will be forwarded to the right place.

For more information about UCSB Connect, go to: www.connect.ucsb.edu.

 MAT Email Lists

MAT's email lists are hosted by Connect Groups. The list addresses have the domain mat.ucsb.edu, for example students ( at ) mat.ucsb.edu. If a member of the MAT community would like to create a new email list, contact support ( at ) mat.ucsb.edu. List managers can be assigned to manage the members of a list.

Software

 Adobe Creative Cloud

MAT has purchased five Adobe Creative Cloud Complete licenses. These licenses provide access to the entire suite of Adobe products.

Unfortunately, Adobe does not provide a "floating" license scheme, whereby any computer can use a license as long as it has a corresponding config file, up to the maximum number of licenses.

Instead, Adobe only offers "Team" licenses and "Device" licenses. Device licenses can only be used on a single machine, so to share licenses within the MAT community, MAT has purchased five "Team" licenses. Each license can serve two devices (computers) simultaneously.

Contact support ( at ) mat.ucsb.edu for access.

 MatLab

UCSB has purchased a site license for MatLab and all of it's toolboxes (50). The software is available for non-commercial use for all faculty, staff and students.

For instructions on how to obtain the software, contact support ( at ) mat.ucsb.edu.

UCSB Box

UCSB has purchased a site license for Box, which is similiar to DropBox but offers more security and features. It also offers unlimited storage, and the ability to create and store spread sheets, documents, and slides. To use it, go to:

ucsb.box.com

Login using your UCSB NetID.

After Hours Access to Elings Hall

The doors to Elings Hall are open Monday through Friday, from 8am to 5pm. Outside of these hours, you must use your UCSB Faculty/Staff/Student ID card to gain access.

To request that your UCSB ID card be given magnetic access, please fill out this form:

access.cnsi.ucsb.edu/Forms/form.php

Fill out the top part of the form. For the UCSB Advisor/Supervisor, put:

  • First Name: Laura
  • Last Name: Cheung
  • Email: laura (at) mat.ucsb.edu

Hint: Click on '?' next to the field 'Card #' field to locate your card number.

Then at the bottom of the third column, select CNSI Exterior Doors:

CNSI Exterior Door

Submit the form.

Other Resources

Lynda.com

The entire library of training videos on lynda.com is available to UCSB employees. Unfortunately for some students, this means that you have to either be currently employed by UCSB, or have been paid at some time by UCSB, either as a TA, GRA, etc.

www.lynda.com

Login using your UCSB NetID.

Safari Books Online

Thanks to the UCSB Library's enterprise subscription to Safari Books Online, members of the ucsb.edu domain can access the contents of over 1400 titles from the O'Reilly series and other tech publishers for free.

From campus computers, you can access the material directly at proquest.safaribooksonline.com.

From off-campus, go to proquest.safaribooksonline.com.proxy.library.ucsb.edu:2048, and log in with your UCSBNetID and password.