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Image: Timothy Wood

Support Topics

Media Arts and Technology Support

Information for the MAT Community

MAT Seminars

seminar.mat.ucsb.edu

MAT Student Info System

www.mat.ucsb.edu/studentdb

To login to the MAT Student Info system, use your UCSB NetID and password.

MAT Forums

www.mat.ucsb.edu/forum

CREATE Studios Reservation System

To make reservations:  www.create.ucsb.edu/reservations

To view schedule (read only):  www.create.ucsb.edu/reservations/roschedule.php

MAT Equipment Mangement and Reservation System

www.mat.ucsb.edu/equipment

This system serves as an inventory system and a reservation system for items that can be loaned out. Common items that are loaned out are laptops, projectors, iPads, cameras, etc.

MAT Student Wiki

wiki.mat.ucsb.edu

MAT Conference Room Scheduling

Room 2003, Elings Hall

To schedule a meeting or class in the MAT conference room, send an email to conference-room ( at ) mat.ucsb.edu.

MAT core faculty and MAT staff will see a calendar in their UCSB Connect Google accounts called "MAT Conference Room Schedule". You must log into your ucsb.edu user account and select the Calendar App from the Google Apps icon to see it.

The calendar is also available online here: www.mat.ucsb.edu/conferenceRoom

Printers

Elings Hall

 mailroom.mat.ucsb.edu

Location: MAT Mail Room (room 2603)

Model: Canon imageRunner Advance 4545i

This is a black and white printer/scanner/copier in the Mail Room on the second floor of Elings Hall. To print to it over the network, you have to install drivers on your computer. You can download the drivers from here:

https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifunction-copiers/imagerunner-advance-4545i?tab=drivers_downloads

The Drivers & Downloads page should automatically detect your operating system. If not, select it from the drop-down menu. Select the most current UFRII driver towards the top of the list. UFRII is the Canon driver.

You can also print using a USB cable that is attached to the machine. For scanning, you can either scan to a USB stick, or email the scan to your email address.

See below for instructions on how to add a printer to your computer.

Phelps Hall

 canon.mat.ucsb.edu

Location: MAT Front Office (room 3309)

Model: Canon imageRunner2530

This is also a black and white printer/scanner/copier, located in the MAT Front Office on the third floor of Phelps Hall. To print to it over the network, you have to install drivers on your computer. You can download the drivers from here:

https://www.usa.canon.com/internet/portal/us/home/support/details/copiers-mfps-fax-machines/multifunction-copiers/imagerunner-2530

Select the OS, and then select the most current UFRII driver towards the top of the list.

 mat-color.mat.ucsb.edu

Location: MAT Front Office (room 3309)

Model: HP Color LaserJet CM2320nf MFP

This is a color printer/scanner/copier, located in the MAT Front Office.

Adding a printer to your computer

Find the downloaded driver on your computer, and double click on it to install it.

MacOS
  • Open up System Preferences and select Printers & Scanners.
  • Select the Plus sign "+" to add a new printer.
  • In the pop up window, select "IP".
  • Address: mailroom.mat.ucsb.edu
  • Protocol: Line Printer Daemon - LPD
  • Use: Select Software...
  • In the Printer Software pop up window, enter 4545 in the search box for the Canon printer in the mail room in Elings Hall, and select Canon iR-ADV 4545. For the Canon printer in the front office in Phelps Hall, enter 2530 and select Canon iR2525/2530.
  • Click on the Add button.
Adding a printer

To send a test print out to the newly added printer, select the Open Print Queue button in the Printers & Scanners menu, then from the top menu select:

Printer -> Print Test Page

Windows 10
  • Select the Start Button   Windows Start Button
  • Settings → Devices → Printers & Scanners
  • Add a printer or scanner
  • Select "The printer that I want isnt listed".
  • In the Add Printer dialog box, select:
    Add a local printer or network printer with manual settings
  • In the Choose a printer port pop-up window, select:
    Create a new port
    Type of port: Standard TCP/IP Port
  • For hostname or IP address enter mailroom.mat.ucsb.edu (Elings Hall) or canon.mat.ucsb.edu (Phelps Hall).
  • Enter a Port name, eg: mailroom.mat.ucsb.edu_1.
  • Uncheck the box "Query the printer and automatically select the driver to use".
  • The next window tries to detect the TCP/IP port, but will not find it. It will then say "Additional port information required".
  • Select: Custom → Settings...
  • Select the driver that corresponds to the printer.
    For the Canon in Phelps Hall 3309, it's Canon iR 2530 UFRII LT
    For the Canon in the mail room in Elings Hall, it's Canon iR-ADV 4545 UFR II
  • Select "Do not share this printer".
  • Set as the default printer
Adding a printer Adding a printer Adding a printer Adding a printer Adding a printer

Wireless Networks

 UCSB Wireless Networks

UCSB provides a wireless service that is accessible throughout the campus. To access it, you will need your UCSB NetID and password to authenticate.

There are three UCSB wireless networks:

  • EduRoam
  • UCSB Wireless
  • UCSB Secure

For more information about these wireless networks, go to: setup.wireless.ucsb.edu/help

 MAT Wireless Networks

MAT also maintains a number of wireless networks in Elings Hall and Phelps Hall. For more information about these wireless networks, send an email to support ( at ) mat.ucsb.edu.

MAT Email

There are two primary email and collaboration services offered at UCSB: UCSB Connect and UCSB Umail. UCSB Connect is hosted on the Google G Suite for Education cloud platform, and UCSB Umail is hosted on the Microsoft Office 365 cloud platform.

MAT faculty and staff use UCSB Connect for email and collaboration. All MAT students now have both a Connect account and a Umail account.

 Umail

Umail is the email platform provided by UCSB to undergraduate and graduate students. It is hosted on the Microsoft Office 365 cloud platform.

Umail email addresses use the students' UCSB NetID as the username, with the domain umail.ucsb.edu. For example, if a student has the UCSB NetID Fubar, the Umail address would be fubar@umail.ucsb.edu.

Umail email accounts are deactivated 13 months after graduation. Email forwarding after an account is deactivated is not possible.

To login to UCSB Umail, go to: login.microsoftonline.com, and login with your UCSB NetID and password.

For more information about UCSB Umail, go to: www.umail.ucsb.edu.

 UCSB Connect

UCSB Connect is the email and collaboration platform provided to all UCSB faculty and staff. It is hosted on the Google G Suite for Education cloud platform. The department CDA (Connect Department Admin) can optionally create a Connect account for it's graduate students. Media Arts and Technology creates Connect accounts for all MAT students, and encourages them to use this platform as their main UCSB email address. This allows for seamless integration in the sharing of files, calendars and other resources with faculty and staff.

UCSB Connect offers unlimited file storage, and offers you Google Sheets, Google Docs, Google Slides, and more.

UCSB Connect email addresses use the students' UCSB NetID as the username, with the domain ucsb.edu. For example, if a student has the UCSB NetID Fubar, the Connect address would be fubar@ucsb.edu.

A department may choose to use their DNS subdomain with their Connect email addresses. In the case of Media Arts and Technology, this is mat.ucsb.edu. When a Connect account is created for a MAT graduate student, for example fubar@ucsb.edu, an alias is also created with the subdomain mat.ucsb.edu, thus fubar@mat.ucsb.edu. Email sent to either address will arrive in the same Inbox. By default in MAT, your outgoing email address will have the mat.ucsb.edu domain, so for example fubar@mat.ucsb.edu. This default can be changed in your account Settings when you log in via a Web client.

To log into your UCSB Connect account, go to: mail.google.com, and login with your fully qualified Connect email address (UCSB NetID@ucsb.edu) and password.

After a student graduates, their UCSB Connect account remains active, even after their UCSB NetID expires in the UCSB Identity system. Thus an email forward can be set up after graduation to ensure that emails sent to your UCSB address will be forwarded to the right place.

For more information about UCSB Connect, go to: www.connect.ucsb.edu.

 MAT Email Lists

MAT's email lists are hosted by Connect Groups. The list addresses have the domain mat.ucsb.edu, for example students ( at ) mat.ucsb.edu. If a member of the MAT community would like to create a new email list, contact support ( at ) mat.ucsb.edu. List managers can be assigned to manage the members of a list.

Software

 Adobe Creative Cloud

MAT has purchased five Adobe Creative Cloud licenses that are shared by the MAT community. These licenses provide access to the entire suite of Adobe desktop products. The licenses are called "Named User" licenses, and are assigned to specific functional email accounts.

Important Note:

Because the five licenses are shared by a group of people, you will regularly receive a window when you open an app, that warns that the user account you want to use is already in use on another computer. When you receive this warning, you must select the option to "Sign me out of the other computers so I can sign in here". The other person that has used the same user account is not kicked out abrubtly, and can still save their work until their internet connection is broken.

Each license can serve two devices (computers) simultaneously.

Contact support ( at ) mat.ucsb.edu for access.

Warning popup

Adobe Creative Cloud warning message

 MatLab

UCSB has purchased a site license for MatLab and all of it's toolboxes (50). The software is available for non-commercial use for all faculty, staff and students.

For instructions on how to obtain the software, contact support ( at ) mat.ucsb.edu.

UCSB Box

UCSB has purchased a site license for Box, which is similiar to DropBox but offers more security and features. It also offers unlimited storage, and the ability to create and store spread sheets, documents, and slides. To use it, go to:

ucsb.box.com

Login using your UCSB NetID.

After Hours Access to Elings Hall

The doors to Elings Hall are open Monday through Friday, from 8am to 5pm. Outside of these hours, you must use your UCSB Faculty/Staff/Student ID card to gain access.

To request that your UCSB ID card be given magnetic access, please fill out this form:

access.cnsi.ucsb.edu/Forms/form.php

Fill out the top part of the form. For the UCSB Advisor/Supervisor, put:

  • First Name: Laura
  • Last Name: Cheung
  • Email: laura (at) mat.ucsb.edu

Hint: Click on '?' next to the field 'Card #' field to locate your card number.

Then at the bottom of the third column, select CNSI Exterior Doors:

CNSI Exterior Door

Submit the form.

Other Resources

Lynda.com

The entire library of training videos on lynda.com is available to UCSB employees. Unfortunately for some students, this means that you have to either be currently employed by UCSB, or have been paid at some time by UCSB, either as a TA, GRA, etc.

www.lynda.com

Login using your UCSB NetID.

Safari Books Online

Thanks to the UCSB Library's enterprise subscription to Safari Books Online, members of the ucsb.edu domain can access the contents of over 1400 titles from the O'Reilly series and other tech publishers for free.

From campus computers, you can access the material directly at proquest.safaribooksonline.com.

From off-campus, go to proquest.safaribooksonline.com.proxy.library.ucsb.edu:2048, and log in with your UCSBNetID and password.